Terms of Service
Last Updated: 31 July 2026
Marketplace Procurement Notice: If you are procuring the Service through the Google Cloud Platform (GCP) Marketplace, Google has made this Agreement available to help facilitate contracting between JuLenny Ltd and you (the Customer). The parties acknowledge that (1) Google is not a party to this Agreement, (2) Google is not responsible for any of the parties' actions, obligations, or liability under this Agreement, (3) the Agreement is made available "as-is" and "as available" without any warranty of any kind from Google, and (4) the parties' use of this Agreement is at their own risk.
1. Legal Entity and Governing Law
The JuLenny FHE Platform (the "Service") is operated by JuLenny Ltd, a limited liability company registered in the Republic of Cyprus under registration number HE 483060, with its registered office at Zinonos 8, Sea Breeze Villas 4, 7081 Pyla, Larnaca, Cyprus.
These Terms of Service ("Terms") are governed by and construed in accordance with the laws of the Republic of Cyprus. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Larnaca, Cyprus. Nothing in these Terms shall limit any rights you may have under mandatory consumer protection legislation of your country of residence, where applicable.
2. Acceptance of Terms and Data Processing
By registering for, accessing, or using the Service, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you are accepting on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must not use the Service.
Data Processing: To the extent JuLenny processes any personal data on your behalf in the course of providing the Service, such processing will be governed by our Data Processing Addendum (DPA), which is incorporated into these Terms by reference.
3. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement. The Service is intended for business and professional use. Each company account must be associated with a valid legal entity.
4. Export Restrictions and Sanctions Compliance
CRITICAL CRYPTOGRAPHY EXPORT NOTICE: The software, mathematics, and algorithms underlying our FHE platform are subject to international export control laws and regulations, including but not limited to the Export Administration Regulations (EAR) and the EU Dual-Use Regulation (EU) 2021/821.
You explicitly represent and warrant that: (a) you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive sanctions (including but not limited to Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, and Luhansk regions); (b) you are not on any restricted party list maintained by the United States, the European Union, or the Republic of Cyprus; and (c) you will not use the Service in violation of any applicable export control or sanctions law.
JuLenny screens all registrations against current sanctions lists and reserves the right to suspend or terminate access immediately upon identification of a sanctions risk without prior notice or liability.
5. Service Description
JuLenny provides a cloud-based Fully Homomorphic Encryption (FHE) computation platform that enables multiple parties to perform mathematical operations on encrypted data without decrypting it. The Service includes:
- Multi-party cryptographic key setup and management
- Encrypted dataset upload and storage
- FHE computation execution on encrypted ciphertexts (CPU and GPU)
- Permission and grant management between data owners and data consumers
- API access for machine-to-machine integration
- The source-available JuLenny FHE Toolkit for client-side encryption and decryption
JuLenny reserves the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes where practicable.
6. Accounts and Responsibilities
Each company account has a single primary contact who bears ultimate responsibility for the account. The primary contact may designate administrators, data stewards, and members with varying levels of access.
You are responsible for: (a) maintaining the confidentiality of your login credentials and API keys; (b) all activity that occurs under your account; (c) promptly notifying us of any unauthorized use or security breach. JuLenny is not liable for any loss arising from unauthorized access to your account where you have failed to safeguard your credentials.
The primary contact may transfer their role to another active member of the company at any time. This transfer is immediate and irrevocable.
7. Cryptographic Operations and Data Custody
JuLenny utilizes Fully Homomorphic Encryption. By design, our compute infrastructure processes mathematical operations on encrypted ciphertexts only. "We do not possess the private keys required to decrypt your encrypted data." You remain the sole custodian of your plaintext data. We process ciphertexts agnostically. If you lose your client-side private key, your decrypted data is unrecoverable by JuLenny.
You acknowledge that: (a) the security of your data depends on the proper generation, storage, and handling of your private keys; (b) JuLenny cannot recover, reset, or reconstruct private keys on your behalf; (c) you are solely responsible for maintaining secure backups of your cryptographic material.
8. Billing, Credits, and Payments
8.1 For Direct Customers
Use of FHE compute instances (CPU "Base" and GPU "Premium") deducts credits from your account balance. Your subscription includes a monthly allowance of plan credits that roll over between cycles. Additional credit blocks may be purchased at any time through the platform. Credit purchases are subject to admin approval; upon approval, a VAT-inclusive cash invoice is issued and payment is recorded. Revenue is recognized at the time of purchase. All prices are displayed exclusive of VAT unless otherwise stated; applicable taxes are calculated based on your registered jurisdiction.
Single credit balance: Your account holds a single credit balance. Monthly plan credits and purchased credits work identically; there is no separate pool or priority order. Consumption of any kind draws from this balance. A detailed usage statement is available on your billing page for your records; it is informational only and does not constitute an invoice or an additional charge.
Cost estimates: Before each execution, the platform provides a cost estimate expressed in credits. Estimates are indicative and based on expected resource consumption at the time of the request. The actual number of credits deducted upon completion may differ from the estimate due to variations in computation time, instance scheduling, or dataset characteristics. By launching an execution, you acknowledge and accept that the final charge may exceed the estimate. A credit hold equal to the estimated cost is placed at launch; any difference is settled when the execution completes or fails.
Credits, refunds, and expiration: Purchased credits are non-refundable except where required by applicable law. Your credit balance, including both included plan credits and any additional credit blocks you purchase, is valid only while your subscription is active. Unused plan credits roll over between billing cycles for as long as your subscription remains active. If you cancel your subscription, or it is otherwise terminated, any remaining credit balance expires immediately upon termination and is forfeited. Expired credits are not refundable, transferable, or reinstatable, and do not carry over to any new subscription.
Subscription plans: Where applicable, subscription fees are invoiced separately for the plan fee only. No additional invoice is issued for credit consumption.
Failed executions: If an execution fails due to a platform error (not due to malformed input or insufficient parameters), the held credits will be released back to your balance.
8.2 For GCP Marketplace Customers
If you are procuring the Service via the GCP Marketplace, your sole payment obligations for the Service are contained in your GCP Marketplace Agreement. You may not use or access the Service if you do not comply with all of your payment obligations specified in the GCP Marketplace Agreement. Plan fees, credit consumption, and overages will be billed to you directly by Google in accordance with the terms of your GCP Marketplace procurement. The internal platform mechanics of credit utilization, holds, and estimates described in Section 8.1 still apply to your technical use of the platform, but all financial transactions and invoicing will be handled by Google.
Credit expiration on termination: Consistent with Section 8.1, your credit balance is valid only while your Marketplace entitlement is active. If your Marketplace entitlement is cancelled, terminated, or otherwise ends for any reason, any remaining credit balance expires immediately and is forfeited. Because Google is the merchant of record and no usage may be reported to Google after an entitlement ends, expired Marketplace credits cannot be refunded, reinstated, transferred, or carried over.
9. Acceptable Use
You agree not to use the Service to:
- Process, store, or transmit data in violation of any applicable law or regulation.
- Process or store any Protected Health Information (as defined by HIPAA) unless you have executed a separate Business Associate Agreement with JuLenny.
- Attempt to reverse-engineer, decompile, or extract proprietary algorithms from the platform infrastructure.
- Submit intentionally malformed or adversarial cryptographic datasets designed to degrade service performance.
- Circumvent usage limits, access controls, or security mechanisms.
- Use the platform for any activity related to the development of weapons, including nuclear, biological, or chemical weapons.
- Resell, sublicense, or provide the Service to third parties without written authorization.
- Engage in any activity that violates the export control or sanctions provisions of Section 4.
We reserve the right to suspend or terminate accounts that violate this acceptable use policy, with or without prior notice depending on the severity of the violation.
10. Intellectual Property
Your data: You retain all rights to your plaintext data and encrypted datasets. By uploading encrypted data to the Service, you grant JuLenny a limited, non-exclusive license solely to store and process it as necessary to provide the Service. We claim no ownership over your data.
Our platform: The JuLenny platform, including its architecture, APIs, proprietary FHE function definitions, user interface, documentation, and branding, is the intellectual property of JuLenny Ltd and is protected by copyright and other intellectual property laws. You may not copy, modify, or create derivative works of the platform without our written consent.
Source-available toolkit: The JuLenny FHE Toolkit is released under a source-available license as specified in its repository. Your use of the toolkit is governed by that license, not these Terms.
11. Service Availability and Support
JuLenny aims to provide high availability but does not guarantee uninterrupted or error-free operation. The Service is provided on an "as available" basis. Scheduled maintenance windows will be communicated in advance where feasible.
Support is available through our contact form. Response times are not guaranteed unless covered by a separate service-level agreement (SLA) or purchased support tier.
12. Limitation of Liability
To the maximum extent permitted by the laws of Cyprus:
- JuLenny shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill.
- JuLenny's total aggregate liability arising out of or relating to these Terms shall not exceed the total amount paid by you for the Service in the twelve (12) months preceding the event giving rise to the claim.
- JuLenny is not liable for any loss, corruption, or inaccessibility of data resulting from your loss of private cryptographic keys.
- JuLenny is not liable for the accuracy, completeness, or fitness for purpose of computation results produced by FHE functions applied to your encrypted data.
Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
13. Indemnification
You agree to indemnify, defend, and hold harmless JuLenny Ltd, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation, including export control laws; or (d) any dispute between you and a third party arising from a multi-party computation conducted through the platform.
14. Termination and Account Deletion
By you: The primary contact may delete the company account at any time from the Company Settings page. Deletion triggers an immediate, irreversible cascade purge of all associated data including datasets, executions, permissions, joint keys, API keys, and storage files. A confirmation code sent to the primary contact's email is required to finalize deletion.
By us: JuLenny may suspend or terminate your access immediately and without prior notice if: (a) you breach these Terms; (b) we are required to do so by law or a court order; (c) your account poses a security risk to the platform or other users; (d) you are identified as subject to sanctions; or (e) we reasonably determine that your account is being used for fraudulent or suspicious activity.
Effect of termination: Upon termination, your right to access the Service ceases immediately. We are not obligated to retain any of your data following termination. Upon termination, any remaining credit balance on your account expires and is forfeited (see Section 8). Sections 4, 7, 10, 12, 13, and 15 survive termination.
15. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, JULENNY DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
JuLenny does not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, or error-free; (c) the results obtained from FHE computations will be accurate or reliable for your intended use case; or (d) any defects will be corrected within a specific timeframe.
16. Third-Party Services
The Service relies on third-party infrastructure and services, including Google Cloud Platform (GCP) for hosting and marketplace distribution, Stripe for direct payment processing, alongside established providers for services such as invoicing, transactional email, bot protection, and customer relationship management. Your use of the Service may be subject to the terms and conditions of these providers. JuLenny is not liable for outages, data loss, or service degradation caused by third-party providers.
17. Multi-Party Computation Provisions
The Service enables multi-party FHE computations between separate legal entities. Each participating company is independently responsible for: (a) obtaining any required consent or legal basis for contributing data to a computation; (b) reviewing and accepting the terms of each grant or permission before participation; (c) safeguarding their own portion of the joint cryptographic keys.
JuLenny acts solely as the infrastructure provider and computation facilitator. We are not a party to any commercial agreement between participating companies and bear no responsibility for disputes arising from the interpretation or use of computation results.
18. Changes to These Terms
JuLenny may update these Terms from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this page. It is your responsibility to review these Terms periodically. Your continued use of the Service after a revision constitutes acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Service and delete your account.
19. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
20. Contact
For questions about these Terms, please submit a query via our contact form.